Local & Bistate
Officials warn flood victims to check IDs of inspectors
Federal and state officials urge tornado and flood-affected residents to ask for and check the identification of any inspector, loss verifier, contractor or other personnel who may visit them to survey their damages.
Along with local inspectors, who are out visiting homes to assess damages, Federal Emergency Management Agency inspectors, community relations teams, U.S. Small Business Administration loss verifiers, local building inspectors, private contractors and volunteer workers also are canvassing flood affected neighborhoods.
With so many people serving flood victims, it’s important that each resident and business owner proceed with caution and take the time to carefully inspect the identification of those who may be visiting them.
“It’s important that citizens protect themselves and their property by checking the ID of anyone wanting to enter their homes or asking them for personal information,” said federal coordinating officer Michael Smith of FEMA.
The following may be helpful:
• FEMA inspectors carry proper photo identification and will arrive at the home after making an appointment.
• FEMA inspectors never ask for money, and the inspection is free.
• FEMA inspectors do not recommend specific repairs.
• FEMA inspectors do not hire contractors, nor do they recommend contractors.
• FEMA inspectors do not put a dollar amount on damages.
• SBA loss verifiers also wear photo ID and will call and make an appointment before coming to conduct their estimates of losses.
If an inspector refuses to show ID, contact local law enforcement authorities immediately.
The inspectors verify the disaster damage you reported to FEMA during registration. It’s all part of the process to determine the amount and kind of assistance you can receive.
Before the inspector comes, get ready:
• Have documentation on hand identifying that this is your primary residence. This proof can be a recent utility bill, mortgage payment record, tax statement or rent receipt.
• If possible, photograph damages to your home and your belongings. Ideally, you will have photographs of your home and belongings in their pre-disaster condition.
• Destroyed items such as floor coverings, appliances, furniture, clothing and other personal property may be removed or disposed of.
• If you have insurance, contact your insurance agent before disposing of your personal property.
• If you have received any required building permits, you can make minor emergency repairs to ensure your home is safe and sanitary.
• Clean out mud and debris, but be certain to allow construction materials to dry thoroughly so molds of any kind and mildew will not cause future health hazards.
• Be very cautious when cleaning out your damaged home. Wear safety boots, gloves and eye protection. Remember that floodwaters or rain that enters your home will be contaminated by sewage or hazardous materials in your home.
The FEMA inspector determines whether the house is livable by checking the structure itself including heating, plumbing, electrical, flooring, sheetrock, ceilings, roof and foundation. Damage to major appliances (washer, dryer, refrigerator, stove, etc.) and your vehicle. Serious needs are identified such as a need for clothing, lost or damaged, in the disaster.
If you are eligible for assistance, you will receive a check or electronic-funds transfer followed by a letter of explanation in the mail. You also will be notified by mail if you are not eligible.
In case of a denial, the applicant can appeal the decision. The reason for denial is explained in the letter along with procedures for appealing the decision. The topic is also in the booklet “Help After a Disaster” you received when you applied for assistance.
Federal and state officials urge homeowners, renters and businesses affected by the severe storms, tornadoes and flooding that began May 30 to apply for disaster assistance immediately by calling 1-800-621-FEMA. For those with hearing or speech impairments, call TTY 1-800-462-7585. Registration lines and online registration at www.fema.gov are available 24 hours a day, seven days a week until further notice.
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