TERRE HAUTE —
Time Warner Cable recently announced the promotion of Shannon Mullen to the post of regional vice president of operations from her previous role as vice president of customer care. In her new role, Mullen will have operational responsibility for 850,000 customer relationships in the Cincinnati and Dayton areas, as well as the recently integrated operations in Kentucky, Indiana, West Virginia and Illinois.
During her 12 years in management at Time Warner Cable, Mullen gained valuable experience in all aspects of management in the company’s residential services unit. She joined Time Warner Cable as a supervisor of customer service in Dayton and prior to undertaking increasing management responsibilities for the division’s call center, retail and credit and collections departments.
Mullen is credited for fostering a customer-first environment which led to improvements in customer care.
“Shannon brings unique qualities to the position through her work as a supervisor, manger, director and vice president for Time Warner Cable in southwest Ohio. She has seen what it takes to satisfy the customer firsthand and has never forgotten that taking care of our customers is the most important thing we do,” said Rhonda Fraas, president of residential services for Time Warner Cable’s Midwest region.
Prior to joining Time Warner Cable, Shannon was a supervisor for Electronic Data Systems. She is a Phi Beta Kappa graduate of Indiana University, where she earned a bachelor of arts, and holds an MBA from the University of Phoenix.
Active in the cable industry, Mullen is a board officer for the Greater Ohio Chapter of Women in Cable & Telecommunications and a member of the Ohio Cable Telecommunications Association. She also serves on Time Warner Cable’s Diversity and Inclusion Committee, the Midwest Region TWC Ideas committee and is involved in the region’s mentoring program.
• Glen E. Stover, CPCU, CIC, has joined Forrest Sherer Insurance as a commercial lines producer.
Stover is a 1985 graduate of the Indiana University Kelley School of Business. He obtained his chartered property casualty underwriter designation in 1993 and his certified insurance counselor designation in 2006. He has 25 years of insurance experience in manufacturing, construction, wholesale, contract surety, professional liability, executive protection and global risk management.
He began his insurance career in 1985, spending five years as a multi-line claims adjuster traveling southwestern Indiana and western Kentucky. His most notable assignment as an adjuster was the catastrophic tornado at Petersburg in 1990. Stover is an experienced and well-respected insurance professional with more than 25 years in the Evansville area.
Stover is a former president of the Independent Insurance Agents of Evansville Inc. and the Tri-State Association of Insurance Adjusters. He served on the board of directors of the Ark Crisis Prevention Nursery from 1999 to 2004 and has been involved in numerous community projects.
Founded in 1920, Forrest Sherer Insurance, a member of First Financial Corporation since 2001, provides commercial insurance, employee benefits, life and long-term care, financial services and personal insurance products to the Wabash Valley.
• The Estate Planning Council of Central Illiana has recently elected officers and a board of directors for the 2010-2011 fiscal year. The officers are president Vince Milnes, CFP, financial adviser at Edward Jones; vice president Cary Sparks, CTFA, senior vice president and trust officer at First Financial Bank; secretary T.C. Clary, attorney at Wright, Shagley & Lowery; and treasurer Julie Schlosser, trust officer at Old National Bank. The board of directors are Patrick Bell, CPA at Larsson, Woodyard, & Henson; Jeff Fisher, CPA at Sackrider & Company Inc.; David Frisse, attorney at Frisse & Brewster Law Offices; Michael Ireland, attorney at Michael Ireland Law Firm; and Lakshmi Reddy, attorney at Reddy Law Firm LLC.
The Estate Planning Council of Central Illiana Inc. was formed in 1996 to provide a better understanding of estate planning and to promote cooperation and sharing of information among the various disciplines of its members. Members include professionals engaged in estate planning, such as attorneys, CEPs, ChFCs, CLUs, CFPs, CPAs and trust officers. The group emphasizes networking among its members to foster a better understanding of the relationship that each discipline bears to the other, their clients and the general public.
The local council is a member of the National Association of Estate Planners and Council. Five professional meetings are conducted throughout the year, covering timely estate planning-related topics. Membership in the Estate Planning Council is open to any professional who is engaged in or interested in the estate planning process. For more information, contact membership chairman Jeff Fisher at (812) 232-9492 or go to www.epcofcentralilliana.org.
Business
On the Move: July 18, 2010
- Business
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Projected Learning: Indiana State class teams with Delta Faucet for educational efforts
Indiana State University senior Candace Greubel scoured newsletter articles before her class forwarded its project to its eager audience, Delta Faucet Company employees.
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Eight join Scott College of Business advisory board
Eight graduates from the past decade have recently joined the Scott College of Business’ Young Professionals Board at Indiana State University.
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NEWSMAKERS: Feb. 12, 2012
* Edward Motley
* John Wilkinson
* Clabber Girl Corp.
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BUSINESS CENTS: Is your company ready to become a franchise?
In the past few articles, we have discussed small business tax issues.
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Mayor of Clinton to speak at Chamber luncheon
Clinton Mayor Jack Gilfoy will be the guest speaker at the February Luncheon Meeting of the Greater Clinton Chamber of Commerce.
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SOCIAL SECURITY: A Valentine tip from Social Security
Valentine’s Day is just around the corner, making this a popular time of year for proclamations of love.
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Small businesses invited to enter ‘Push’ contest
The sixth annual Staples National Small Business Survey found that seven out of 10 small business owners are optimistic about the future.
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MORTON MARCUS: Examining the vitality of the economy in local communities
Euturn Wright, the noted economic development specialist, was in Indianapolis for the Super Bowl extravaganza.
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ON THE MOVE: Feb. 12, 2012
Big Red Liquors Inc., a leading wine, beer, and spirits merchant since 1972 with 25 retail locations throughout southern Indiana, has hired Don Rix, vice president for Marsh Supermarkets LLC with 32 years of experience in the grocery industry, as its new president.
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Mike’s Carwash washes its 100,000,000th vehicle
Mike’s Carwash has recorded a significant milestone, washing its 100 millionth vehicle.
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Look for random acts of kindness at mall
Honey Creek Mall in Terre Haute will again celebrate National Random Acts of Kindness Week, Feb. 13-19.
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Estate planning, wills topic of Lunch with a Lawyer program
Senior Education Ministries Inc. has scheduled Lunch with a Lawyer from 11:30 a.m. to 1 p.m. Feb. 20 at the Wabash Senior Activity Center at 300 S. Fifth St. in Terre Haute.
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Leslie leaving Terre Haute Chamber
The Terre Haute Chamber of Commerce today notified members that Rachel Leslie, Chamber executive vice president, has accepted a position as director of advancement operations for St. Mary-of-the-Woods College.
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Toyota to increase Highlander output in Indiana
Toyota will increase production of the Highlander mid-size SUV in late 2013 at the company’s Princeton, Indiana plant. Hybrid and export versions will be included. The project is expected to create about 400 new jobs at Toyota Motor Manufacturing Indiana Inc.
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AT&T expands mobile broadband network
AT&T has expanded its mobile broadband network in several southwest Indiana communities, extending access for advanced mobile services, devices and feature-rich audio and video content to customers in the area.
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ON THE MOVE: Feb. 5, 2012
• Debbie Dillow
• Vani Manyam
• Shabaz Gill
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Nominate someone for HR Professional of the Year
Nominations are currently being sought for the 2012 Ogletree Deakins/HR Dimensions Human Resources Professional of the Year.
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Time Warner offers new levels of Internet service
Time Warner Cable is expanding the next generation of Internet service to customers across the Midwest using DOCSIS 3 equipment and its advanced fiber network.
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NEWSMAKERS: Feb. 5, 2012
Irving Haber at 1818 N. Third St. in Terre Haute announces that he is the first physician in the Wabash Valley to offer on-site digital imaging with the new Sonosite Sonogram machine.
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First Financial Corp. reports 2011 results
First Financial Corporation announced results for the year and the quarter ended Dec. 31.
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Terre Haute Chevrolet to incorporate new GM image elements
Terre Haute Chevrolet, a division of the Romain Automotive Group of Evansville, has announced a new look coming to the dealership in 2012.
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SOCIAL SECURITY: Social Security FAQ on disability
Question: I applied for disability benefits three months ago and still haven’t received an answer. How long does it take to get a decision?
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MORTON MARCUS: State government increasingly decides how we live in our cities
The ongoing trend in state-local government relations in Indiana is increasing paternalism.
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Innovative Staff Solutions offers job openings
Innovative Staff Solutions has more than 180 positions open and available right now.
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Free career advancement workshop scheduled
University of Illinois Extension is hosting a free career advancement workshop from 5:30 to 7 p.m. Feb. 23 in Marshall.
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Verizon Wireless invests $159 million in Indiana
Verizon Wireless has invested $159 million in 2011 to enhance its network in Indiana, which includes the expansion of 4G LTE to 23 Hoosier cities, 10 major universities and four professional sporting venues.
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Rose-Hulman Winter Career Fair experiences 37 percent gain in company attendance
The good times have returned for college job seekers in such technical fields as engineering and computer science.
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Gordon Chiropractic celebrates grand opening of new location
The Terre Haute Chamber of Commerce in partnership with Gordon Chiropractic Family Health and Wellness celebrated the grand opening of its new location on Feb. 4.
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Magnolia gives in on rezoning
A potential $20-million investment in Terre Haute’s east side has been blocked by public opposition.
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Magnolia drops retirement complex plans for Ohio Boulevard
The company that had been hoping to build a new senior living complex along Ohio Boulevard has canceled its plans.
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