News From Terre Haute, Indiana

Breaking News

Archive

November 15, 2012

United Airlines computer outage leaves thousands stranded

NEW YORK — Thousands of United Airlines passengers around the globe are stranded at airports and on planes after another computer outage at the world’s largest carrier.

This is at least the third major computer outage for the Chicago-based airline since June.

“Does anyone have a Radio Shack computer or abacus to help United get their system fixed?,” tweeted Lewis Franck, a motorsports writer who was flying from Newark, N.J. to Miami today to cover the last race of the NASCAR season.

In a subsequent phone call with The Associated Press, Franck added: “Why is there a total system failure on a beautiful day? What happened to the backup and the backup to backup?”

United Continental Holdings Inc. spokesman Charles Hobart said the airline was aware of a computer issue affecting some of its flights and was working to resolve it.

Passengers are being told by pilots and airport agents that computers are down and they don’t know when the system will come back. Some fliers have been waiting nearly 2 hours to depart.

Judd Shapiro of Nashua, N.H. said he got to the gate at Logan Airport in Boston and agents told him and other frustrated fliers that planes could land but not take off.

“JetBlue is taking off, American is taking off, but United is on the ground,” he said. “I was having a flawless airport experience until I got to the gate.”

United has been struggling with technology problems since March, when it switched to a passenger information computer system that was previously used by Continental. United and Continental merged in 2010. That system, called “Shares,” has needed extensive reworking since March to make it easier for workers to use.

Michael Silverstein, who works in finance, was supposed to be on a 6:01 a.m. flight from Los Angeles to San Francisco. The computer outage had already caused him to miss one meeting and he was worried about missing another. So he walked off the plane and bought a $195 last-second ticket on a Southwest Airlines flight to Oakland, Calif.

“I’m frustrated because I’m missing a meeting that I thought I had plenty of time for,” Silverstein said.

Scott Mayerowitz can be reached at http://twitter.com/GlobeTrotScott and Samantha Bomkamp at http://twitter.com/SamWillTravel

Text Only | Photo Reprints
Latest News
Community Calendar
Loading…
Events by eviesays.com
TribStar.com Poll
AP Video
Raw Video: Washington State Bridge Collapse Raw: Utah Teen Arrested in Death of His Brothers Sheriff: No Sign Killing of 2 Kids Was Planned Boy Scouts Decision "First Step" Say Activists Raw: Jurors Deadlock on Jodi Arias Penalty Raw: Heckler Interrupts Obama on Guantanamo Closer Look at Okla. School Where Children Died Boy Scouts Mom Supports Gay Inclusiveness Obama Offers Drone Strike Defense Boy Scouts Approve Plan to Accept Gay Boys Obama Defends Drone Strikes, With Limits Two Suspects in Murder Known to London Police Obama Renews Call to Close Gitmo Raw: Scuffles in London After Hacking Death Johnson: Don't Blame Islam or UK Policy Britain Attack Believed Linked to Radical Islam Oklahoma Family Reflects on Lost Son Chain-Reaction School Bus Crash Injures About 50 A Slice of Apple History Up for Grabs Raw: 80-Year-Old Climbs Mount Everest
NDN Video
AK-47-wielding thug may be the most bumbling crook ever Oklahoma Survivors, Heroes Survey Damage Trout's cycle a boost for Angels Raw: New Video of Deadly Oklahoma Tornado Kim Kardashian Flaunts Pregnant Bikini Body in Greece NBA star pledges $1M to help tornado recovery Shakira's Shocking Talent Morgan Freeman falls asleep on air GRAPHIC: Blood-Soaked Machete Killer Caught on Tape Elin Nordegren Furious With Lindsey Vonn For Parading Kids in Public Camera Captures Climber As He Loses Grip And Falls Helen Mirren Meets with Dying Boy in Queen Elizabeth's Place Crowd Chants '¡Si, Se Puede!' After Passage of Immigration Bill DWTS Crowns a Winner Police Ram House to End Hostage Standoff Demi Moore a Rocks Bikini at Harry Morton's Family House Anthony Weiner: I'm running for New York City mayor Kate Middleton's Dress Flies Up VIRAL: Baby makes epic soccer goal The Hangover Baby All Grown Up
Parade
Magazine

Click HERE to read all your Parade favorites including Hollywood Wire, Celebrity interviews and photo galleries, Food recipes and cooking tips, Games and lots more.
  • -

     

    March 12, 2010

activity
Real Estate News